Conversational AI
Definition
Conversational AI enables interactive communication between humans and machines using natural language processing techniques, enhancing user experience across platforms like customer support, virtual assistants, and more through intuitive interaction patterns.
When Conversational AI is used
Virtual assistants
Which positions need this?
Businesses, Developers
Problem
Poor user engagement due to robotic conversation styles.
Example of how Conversational AI is used in AI
A restaurant's virtual assistant uses conversational AI to take orders over the phone with a natural tone, improving customer satisfaction.
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